Greeting

Hey there! I know reviewing case studies can be exhausting. But stick with me — this isn't just another design story. It's about how we turned emotion logging from a heavy journaling chore into a fun, visual collectible, giving Gen Z a much lighter way to reflect on their feelings.

Unimo

Turning Emotional Expression into a Playful Companion Experience

Unimo Hero UI
Role End-to-end Product Designer
Timeline Jun 2025 – Present
Team 2 PMs, 4 Engineers, 1 Product Designer
Client Unimo Startup
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A lighter way to express emotions.

Unimo is an emotional companion app for Gen Z. It offers a lighter, more visual way to express emotions—without heavy journaling or self-labeling.

Most mental health apps rely on closed, text-heavy conversations. They ask users to explain, label, or analyze how they feel. Meanwhile, Gen Z already treats emotions and identity as shareable signals through MBTI types, mood posts, and memes.

This gap created a clear opportunity: move emotional expression out of text-based conversations and into something people can see, feel, and interact with.

Community Feed showing multiple cards

Why Users Didn't Stay

Unimo started as a chat-based emotional companion. Early feedback was positive—users described it as cute, comforting, and easy to talk to. But two signals concerned us:

Early Signals
Users enjoyed the first interaction, but conversations felt short-lived. Many users didn't return after the first few sessions.
Business Concern
Despite positive first impressions, long-term engagement remained weak. Nothing was wrong with the product—yet nothing pulled users back. We needed to understand why.

Solution Overview

A playful emotional system that turns feelings into visible assets—allowing users to engage, revisit, and resonate without explanation.

Core loop: Interaction → Emotional Cards → Shared Moments → Community Resonance

Key Feature 1: Emotional Card Generation

Turning emotional states into visible, collectible assets.

When users chat with Unimo, the conversation is distilled into an emotional card—a visual snapshot that captures what this period feels like. Not a transcript. Not an analysis. Just a trace.

Design Evolution

Legacy V1 Cold Analysis
Iteration 1 - Clinical Layout

Iteration 1 – Too clinical. Listed data like a medical report. Users had no desire to collect or share.

Obima Style V2 Collectible Cards
Final Design - Visual Metaphor

Visual Metaphor First. Transforming emotions into exquisite visual art pieces.

Why this works: Users don't need to explain their feelings. The card becomes a mirror they can look at, save, and return to—without re-living the original conversation.

Community Feed showing multiple cards

Key Feature 2: Card Interaction & Resonance

Making emotions shareable without over-exposure.

Once users collect cards, they can bring them into lightweight shared spaces. The primary mechanic is Resonance Battle—a misdirection, because it's not a battle at all.

User Flow: See two cards side by side → tap the one that resonates more → receive gentle feedback ("You resonated with this feeling")

Community Feed showing multiple cards
Design Intention

I deliberately avoided competitive language (win/lose, points, rankings). The goal isn't to determine which emotion is "better"—it's to help users see their feelings reflected in others.

"Not a fight. A mirror."

Key Feature 3: Community Emergence

From individual expression to collective belonging.

Repeated shared moments accumulate into something larger. As users resonate with each other's cards, patterns emerge—not forced by algorithms, but shaped by what people actually feel together.

I designed the community layer around cards rather than conversations for a specific reason: cards are low-stakes. Sharing a card feels safer than sharing a personal story. This psychological safety lowers the barrier to participation and creates a gentler on-ramp to connection.

Community Feed showing multiple cards

Early Signals

The product is in early launch stage, so we're not optimizing for scale metrics yet. However, early behavioral signals are encouraging:

62%
of daily active users return to view or share cards they generated in previous sessions.
8 Cards
Average generated per user, with some users building collections of 20+.
Organic Sharing
Users posting their Unimo cards to Instagram stories, signaling the format works as a shareable emotional token.

Stakeholder Buy-in

The redesigned concept secured leadership approval to pivot from the original chat-only MVP. The team is now fully aligned around the "emotional assets" direction.

Design Principles

  • Foster Safety through Lightness & Warmth: Use soft visual language, friendly IP characters, and a non-judgmental tone. The goal is to create an emotionally safe "Unimo World".
  • Visual before Verbal: Prioritize visual expression over words. Users should recognize and engage with their emotions without needing to explain them.
  • Belonging through Shared Moments: Enable lightweight interactions that create connection without pressure or self-disclosure. Resonance, not competition.

Ready to Capture Your Resonance?

Download Unimo today and start saving the moments that matter.

Download on the App Store
Unimo App Interface